Privacy Policy

This privacy policy describes how Oak Tree Consolidated collects, uses, and shares personal information of users of our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you register for an account, request a quote, place an order, or contact us.
  • Business Information: This includes information about your company, such as company name, address, and contact details.
  • Log Data: This includes information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. This helps us improve our website and provide a more personalized experience.
  • Tracking Information: When you use our tracking system, we collect information about the location and status of your shipments.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Services: We use your information to provide the logistics services you request, process payments, track shipments, and improve our services.
  • Communication: We use your information to communicate with you about your orders, provide customer support, and send you updates and promotional materials.
  • Personalization: We use your information to personalize your experience on our website and tailor our services to your needs.
  • Analytics: We use your information to analyze trends, track website usage, and gather demographic information to improve our website and services.
  • Legal Compliance: We may use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share your information with third-party service providers who help us provide our services, such as payment processors, shipping companies, and marketing agencies.
  • Business Partners: We may share your information with our business partners to offer you products or services that may be of interest to you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Storing your information on secure servers.
  • Limiting access to your information to authorized personnel.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws and regulations. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised privacy policy.

10. Contact Information

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at:

  • Email: [Insert Email Address]
  • Phone: [Insert Phone Number]
  • Address: [Insert Physical Address]